Shipping Overview
We are committed to delivering your carefully curated selections with efficiency and care. Our team processes all orders within 1-2 business days, ensuring your items are prepared for shipment promptly. Whether you're seeking everyday essentials or seasonal must-haves, we prioritize quality packaging to protect your purchase during transit. Our logistics network is optimized to handle a diverse range of products, from lightweight daily wear to specialized seasonal items, guaranteeing safe delivery to your doorstep.
Shipping Timeframe
Processing typically takes 1-2 business days after order confirmation. Delivery timelines vary based on your location and selected shipping method. Domestic shipments generally arrive within 5-7 business days, while international deliveries may require 10-20 business days. Please note that transit times are estimates and may occasionally extend due to carrier delays or customs inspections. During peak seasons or holidays, we recommend placing orders earlier to account for potential logistical adjustments.
Shipping Costs
We offer transparent pricing with the following options:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+
Shipping fees are calculated at checkout based on your cart total. For expedited services or special circumstances, please contact our support team before placing your order.
Shipping Regions
We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Some remote locations or areas with complex customs regulations may experience restrictions. During checkout, our system will automatically verify your address eligibility. For inquiries about specific destinations not listed, please reach out to
[email protected] for assistance.
Order Tracking
Once your order ships, you'll receive a confirmation email containing your tracking number and carrier details. This allows you to monitor your package's journey through our partners' online tracking systems. If you haven't received tracking information within 3 business days of ordering, please check your spam folder or contact us directly. For optimal tracking accuracy, we recommend using the carrier's official website or app with your provided tracking reference.
Delayed or Lost Shipments
While we strive for timely deliveries, occasional delays may occur due to unforeseen circumstances. If your shipment exceeds the estimated delivery window by more than 5 business days, please first verify the tracking status. For unresolved issues or lost packages, our customer service team will investigate promptly. Contact us at
[email protected] with your order number and shipping details. We typically resolve such cases within 3-5 business days and may offer replacements or refunds depending on the situation.
Customs & Import Duties
International shipments may be subject to customs fees, import taxes, or other charges determined by your local authorities. These additional costs are the responsibility of the recipient and are not included in our pricing. We declare all packages accurately according to international shipping regulations. For specific duty rates or clearance procedures, we recommend consulting your country's customs office prior to ordering. Please note that customs processing times may extend your overall delivery window beyond our stated estimates.